qq1x2 is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains in plain terms what data we collect, why we collect it, how it is used, and the rights you hold over your own information.
Last Updated: January 2026Throughout this Privacy Policy, the following terms have the meanings set out below.
2.1 Identity. The Data Controller responsible for Personal Data processed through the qq1x2 platform is the qq1x2 operating entity, whose registered office is located in the jurisdiction of its primary international gaming license. For all privacy-related correspondence, Players should use the contact details provided in Section 15 of this Policy.
2.2 Scope. This Privacy Policy applies to all Personal Data collected by qq1x2 through the qq1x2.club website, the mobile-optimized platform interface, customer support communications (including live chat), and any promotional or marketing communications sent to Players who have opted in to receive them.
2.3 Indonesia Market Context. qq1x2 primarily serves players based in Indonesia. Where applicable, qq1x2 applies data protection standards consistent with internationally recognized principles — including purpose limitation, data minimization, storage limitation, accuracy, integrity, and confidentiality — to all Personal Data it processes in connection with Indonesian players.
qq1x2 collects Personal Data in three principal ways: data you provide directly, data generated automatically by your use of the platform, and data received from third parties (such as payment processors and identity verification providers). The table below summarizes the main categories of data collected.
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (KTP/passport) | Provided by you at registration or during KYC |
| Contact Data | Email address, mobile number, residential address in Indonesia | Provided by you at registration |
| Financial Data | Bank account name, BCA/BRI/BNI/Mandiri account details, OVO/DANA/GoPay registered number, transaction history, deposit and withdrawal amounts in IDR | Provided by you during deposit/withdrawal; supplemented by payment processors |
| KYC Documentation | Scanned or photographed copies of national identity card (KTP), passport, or driver's license; selfie for liveness check | Provided by you when KYC is requested |
| Technical Data | IP address, device type, operating system, browser version, screen resolution, session timestamps | Collected automatically via server logs and analytics |
| Usage Data | Pages visited, games played, bet history, session duration, feature interactions, support chat transcripts | Generated automatically through platform use |
| Communication Data | Content of live chat messages, emails sent to [email protected], and any attachments provided to support | Provided by you when contacting support |
| Marketing Preferences | Opt-in / opt-out status for promotional emails and platform notifications | Recorded at account creation and updated by you at any time via Account settings |
3.1 Sensitive Data. qq1x2 does not intentionally collect sensitive special-category data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond facial liveness checks required for KYC). If such data is incidentally received, it will be deleted promptly and will not be processed for any purpose.
qq1x2 processes Personal Data on the following legal bases:
qq1x2 uses the Personal Data it collects for the following purposes:
6.1 Third-Party Processors. qq1x2 shares Personal Data with carefully selected third-party processors who provide services integral to platform operations. All third-party processors operate under binding data processing agreements that restrict their use of your data to the specified service purpose only. Current categories of processor include:
6.2 Legal Disclosure. qq1x2 may disclose Personal Data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, a valid legal order, or where disclosure is necessary to prevent or detect crime, including money laundering and fraud.
6.3 No Sale of Data. qq1x2 does not sell, rent, or trade Personal Data to third parties for their own marketing or commercial purposes. Data shared with game studios and payment processors is limited strictly to what is operationally necessary.
6.4 Business Transfers. In the event of a merger, acquisition, or sale of substantially all assets of the qq1x2 operating entity, Personal Data held by qq1x2 may be transferred to the acquiring entity. Players will be notified of any such transfer prior to their data becoming subject to a materially different privacy policy.
7.1 Cross-Border Processing. Because qq1x2 operates under an international gaming license and partners with globally distributed game studios and platform infrastructure providers, your Personal Data may be transferred to and processed in countries outside Indonesia. These countries may not have data protection laws equivalent to those you may be familiar with.
7.2 Transfer Safeguards. Where Personal Data is transferred internationally, qq1x2 implements appropriate safeguards to protect that data, including contractual clauses in data processing agreements that impose data protection obligations on overseas recipients consistent with the principles set out in this Privacy Policy.
7.3 Data Residency for Payments. Financial transaction data relating to deposits and withdrawals made via Indonesian payment channels (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and other local providers) is processed through those providers' own infrastructure, which is primarily located within Indonesia. qq1x2 does not direct those payment providers on the geographic location of their own data processing.
qq1x2 retains Personal Data only for as long as necessary to fulfill the purpose for which it was collected, to meet legal and regulatory obligations, and to defend against or pursue legal claims. The table below sets out indicative retention periods for the main data categories.
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity and KYC documents | 5 years after account closure | AML / gaming license regulatory requirement |
| Financial transaction records | 5 years after the transaction date | AML / gaming license regulatory requirement |
| Bet and game history | 5 years after account closure | Gaming license regulatory requirement; dispute resolution |
| Account and contact data | Duration of account + 5 years post-closure | Contractual; legal obligation |
| Support chat transcripts | 3 years after the interaction date | Legitimate interest; dispute resolution |
| Technical / server logs | 12 months | Security monitoring; fraud detection |
| Marketing opt-in records | Until consent is withdrawn + 3 years | Consent; legal obligation to demonstrate consent basis |
| Self-exclusion records | Minimum 6 years after exclusion is applied | Responsible gaming regulatory requirement |
Following the expiry of the applicable retention period, Personal Data is securely deleted or anonymized so that it can no longer be associated with an identifiable individual.
9.1 Technical Controls. qq1x2 implements the following technical security measures to protect Personal Data against unauthorized access, disclosure, alteration, or destruction:
9.2 Organizational Controls. All qq1x2 staff and third-party processors with access to Personal Data are bound by confidentiality obligations and receive data protection training appropriate to their role. Access to production data environments is logged, audited, and subject to periodic review.
9.3 Data Breach Response. In the event of a Personal Data breach that poses a risk to Players, qq1x2 will take immediate containment steps, assess the scope of the breach, and notify affected Players and relevant regulatory authorities within the timeframes required by applicable law. Players are encouraged to report any suspected unauthorized access to their Account to [email protected] immediately.
9.4 Player Responsibility. While qq1x2 implements robust security on the platform side, Players are responsible for maintaining the confidentiality of their own login credentials. qq1x2 recommends enabling 2FA, using a unique strong password for your qq1x2 account, and logging out after each session, particularly when using shared devices.
10.1 What Are Cookies. Cookies are small text files placed on your device by the qq1x2 platform when you visit the site. They allow the platform to recognize your device across page loads and sessions, preserving your login state, preferences, and session context.
10.2 Types of Cookies Used by qq1x2.
10.3 Cookie Management. You may configure your browser to block or delete cookies at any time. Note that disabling essential cookies will impair your ability to use the qq1x2 platform. Most modern browsers provide cookie management controls via the browser settings menu.
10.4 No Third-Party Advertising Trackers. qq1x2 does not embed third-party advertising networks, social media tracking pixels, or behavioral profiling cookies on the platform for the purpose of delivering targeted advertising to Players outside the qq1x2 platform.
As a Player on qq1x2, you hold the following rights in relation to your Personal Data. Requests to exercise these rights should be submitted to [email protected] with the subject line "Data Rights Request". qq1x2 will respond within 30 days of receiving a valid request.
You may request a copy of all Personal Data qq1x2 holds about you. We will provide this in a structured, readable format within 30 days of your verified request.
If any Personal Data qq1x2 holds is inaccurate or incomplete, you have the right to have it corrected. Contact support with the correct information and supporting documentation where applicable.
You may request that qq1x2 delete your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations that override this right.
You may request that qq1x2 restrict processing of your Personal Data — for example, while an accuracy dispute is being resolved or while an objection to legitimate-interest processing is being assessed.
Where processing is based on your consent or on a contract, you may request a machine-readable export of the Personal Data you provided to qq1x2, suitable for transfer to another service provider.
You may object to processing based on legitimate interests or to processing for direct marketing purposes. Marketing objections take effect immediately; other objections are assessed case by case.
Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time via Account settings or by contacting support. Withdrawal does not affect the lawfulness of prior processing.
If you believe qq1x2 has mishandled your Personal Data, you have the right to raise a formal complaint with qq1x2 directly or with the relevant data protection supervisory authority in your jurisdiction.
12.1 Age Restriction. The qq1x2 platform is strictly for adults aged 21 and over. qq1x2 does not knowingly collect Personal Data from any individual under the age of 21. Age verification is performed as part of the KYC process for all registered Players.
12.2 Discovery of Underage Data. If qq1x2 becomes aware that it has inadvertently collected Personal Data from a person under the age of 21, that data will be deleted immediately, the associated Account will be permanently closed, and any funds deposited will be returned to the source payment method following identity verification. If you believe a minor has registered on the platform, contact support immediately at [email protected].
12.3 Parental Controls. Parents and guardians are encouraged to use internet filtering tools and parental control software to restrict access to online gaming platforms on devices used by minors. qq1x2 supports responsible access to the platform and takes underage protection seriously.
13.1 Platform Scope. This Privacy Policy applies exclusively to Personal Data processed by qq1x2 through the qq1x2.club platform. The platform does not contain links to external third-party websites for general browsing purposes.
13.2 Game Studio Environments. Some games offered on qq1x2 are delivered within iframed or embedded environments operated by third-party game studios (such as Pragmatic Play, Evolution Gaming, NetEnt, and others). Once you enter a game session, limited session and gameplay data is processed directly by that studio under its own privacy and security framework. qq1x2 does not control the data processing practices of these studios beyond the contractual data processing agreements in place.
13.3 Payment Providers. When you initiate a deposit or withdrawal, your transaction is processed through your chosen Indonesian payment provider (BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, or LinkAja). That provider's own privacy policy governs the data they collect and process as part of the transaction. qq1x2 is not responsible for the privacy practices of payment providers.
14.1 Right to Update. qq1x2 reviews this Privacy Policy periodically and reserves the right to update it to reflect changes in platform operations, data processing practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page reflects the date of the most recent revision.
14.2 Notification of Material Changes. Where an amendment materially affects how qq1x2 processes your Personal Data — for example, a new purpose for processing or a new category of third-party recipient — qq1x2 will notify registered Players via the email address on file at least 14 days before the change takes effect, and will display a prominent notice on the qq1x2.club homepage during that notice period.
14.3 Continued Use. Your continued use of the qq1x2 platform after the effective date of a revised Privacy Policy constitutes your acknowledgment of the changes. If you object to the revised Policy, you should cease using the platform and may request Account closure as described in the Terms & Conditions.
15.1 Privacy Queries. For any questions about this Privacy Policy, requests to exercise your data rights, or concerns about how your Personal Data has been handled, contact the qq1x2 Data Protection team via the following channel:
15.2 Complaints. If you are not satisfied with qq1x2's response to a privacy concern, you have the right to escalate your complaint to the relevant data protection supervisory authority or to qq1x2's international gaming license regulator, as applicable to your circumstances.
15.3 Response Timeframes. qq1x2 will acknowledge all Data Rights Requests within 5 business days and will provide a substantive response within 30 calendar days. In cases of particular complexity, this period may be extended by up to a further 30 days, in which case qq1x2 will notify you of the extension and the reason for it before the initial 30-day period expires.
Privacy enquiries: [email protected] — Subject: "Privacy Enquiry". Response within 5 WIB business days.
Six core commitments that underpin every data decision we make.
Every connection between your device and qq1x2 is protected by 256-bit TLS encryption. Sensitive data fields — including KYC documents and financial records — are also encrypted at rest on our servers.
qq1x2 never sells, rents, or trades your personal information to third parties for marketing purposes. Data shared with payment providers and game studios is limited strictly to what their service requires.
Identity documents submitted during KYC are handled by certified verification partners and stored under strict access controls. Only authorized personnel directly involved in verification review KYC documents.
qq1x2 retains your data only for as long as legally required or operationally necessary. Data is securely deleted or anonymized once retention periods expire — no indefinite storage of inactive player data.
Promotional emails and platform notifications are strictly opt-in. Manage your communication preferences at any time via Account settings, or unsubscribe directly from any marketing email without needing to contact support.
Data rights requests submitted to [email protected] receive a substantive response within 30 days. qq1x2's support team is available 24/7 via live chat for general account queries, with privacy-specific emails tracked separately.
This Privacy Policy was last updated in January 2026 and supersedes all prior versions. It should be read alongside the Terms & Conditions and the Responsible Gaming page, both of which form part of the complete framework governing your use of the qq1x2 platform. If you have any questions about how your data is handled, contact us at [email protected].
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